| The Social page allows you to review and manage posts to social media such as Twitter and Facebook. |
- Items can be sorted by Date, Username or Scheduled Time.
- All Queued and All Posted show all of the items that the current user has permission to see.
- My Queued and My Posted show only the items submitted by the current user.
Queued Items
Queued items are prepared for upload by SnapStream, but have not uploaded yet:
The following information is listed for any queued items:
- Username: the SnapStream user who submitted the item
- Text: the text of the post
- Type: Screenshot, video, GIF (Twitter only) or text
- Date submitted: the date on which the item was put into the queue
Click on any item to review it.
The following options will be available for any queued items:
- Tweet: Post to Twitter.
- Post: Post to Facebook.
- Edit: Change the text of the post or schedule it for a particular time.
- Delete: Delete queued post or tweet.
Whitelisted Twitter accounts will also see options for monetizing queued Tweets.
Click Sort to change the order of queued posts or tweets:
Editing a Queued Item
When editing an item, the following options are available:
- The account from which the item will be posted (only accounts with permission are visible)
- A schedule for the post to go up later automatically
- Any links contained in the post
- The text of the post
Posted Items
Click on any item to view it as posted.
The following information is listed for any posted items:
- Username: the SnapStream user who submitted the item.
- Text: the text of the post.
- Type: Screenshot, video, GIF (Twitter only) or text.
- Cross-post button: Allows a post to Twitter to be posted to Facebook or vice versa.
- Date submitted: The date on which the item was posted.
- Engagement: For Twitter, this will includes Retweets and Likes. For Facebook, this will include Likes, Comments, Shares, and Views (video only). For YouTube, this will include the number of thumbs-up and thumbs-down votes, as well as Comments and Views.
To view detailed engagement statistics for Facebook posts, click the Insights button (
)
Reposting
If you want to post the same media to the same social network, use the Crosspost Icon for that network.
Notes
- In order to see a particular item, you must have permission to view it on the platform to which it was posted. For example, if a GIF was posted to a protected Twitter account, and you aren't logged in to Twitter, you won't be able to see the post.
- The Posted Items view lists only posts from the SnapStream interface, not all posts made to the accounts shown.
- Not all items can be cross-posted. If the cross-post button does not appear for a particular item, that means that type of post is not supported on the other platform (for example, GIFs on Facebook.)