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 New “Weekdays” frequency option for Alerts

This page lists the TV Alerts that have been created by the user who is currently logged in. Users with the Administer E-mail Alerts permission enabled can see alerts created by all users by clicking All Alerts. See Users for more information on permissions.


Click Create New TV Alert to open the TV Alert creation page. Click Edit to view or edit already existing alerts.


Alert Type

The different types of alerts are:

Closed Captioning Search    Searches closed captioning and recording metadata. Results with playable links will be emailed to the addresses specified.

 Closed Captioning Search (Text Only)

 Same as Closed Captioning Search. Clips will be created automatically from the search results, and these clips will be available in the library.

 Closed Captioning Search with Local Smart Clips

 Same as Closed Captioning Search. Clips will be created automatically from the search results, and these clips will be shared using the Share Clip feature.

 TV Guide Search

 Searches titles, descriptions and other information from the Program Guide. Results with direct links to future episodes will be emailed to the addresses specified.

TV Search (Text Only)        

 Same as above, but without links.

IMPORTANT: Exercise caution when using the Smart Clips options. If an alert generates a large number of results, the Task Queue can become backlogged with new tasks generated by the alert.



The name of the TV Alert. This will be in the subject line of each alert e-mail.

Destination Folder

The folder to which Smart Clips will be saved. This option will only appear if one of the Smart Clips options is selected under Alert Type.

To Email Address

This is where the TV Alert will be sent. Multiple addresses can be entered separated with a comma.

From Email Address

This will be the "From" address on all e-mails sent by this alert. This field will autopopulate with the e-mail address of the user who is currently logged in, if an address is specified in User Settings or Account Settings. If no address is specified for the user, the "E-mail Task From" address in E-mail Alerts will be used instead. 


Determines how often the searches for this TV Alert will be run.

  • Near realtime: An e-mail will be dispatched as soon as new search results appear. 
    Note: Realtime searches are run every 15 minutes, and may lag live television by 5-10 minutes.
  • Hourly: An e-mail will be dispatched every hour.
  • Every Other Hour: E-mails will be dispatched on even-numbered hours.
  • Every Six Hours: E-mails will be dispatched at 12 AM, 6 AM, 12 PM, and 6 PM.
  • Twice Daily: E-mails will be dispatched at 12 AM and 12 PM daily.
  • Daily: An e-mail will be dispatched every day at the time you specify.
  • WeekdaysAn e-mail will be dispatched Monday-Friday at the time you specify.
  • Weekly: An e-mail will be dispatched once a week on the day and at the time you specify.

Alert on Zero Results

If this option is enabled, an e-mail will be sent every time the alert runs, even if no results are found. Normally, an e-mail will only be sent if results are found.

Search Terms

These are the search terms which will be included in each alert. Hit Enter to add the search term to the alert. Once the term has been added, the page will show the number of hits for that term in existing recordings in the library.


To add a search term, click the clip0433 button, or hit Enter while typing in the text box. To remove a search term, simply delete the text from the text box.

For each alert, searches for all sets of terms will be performed simultaneously, and all results will be returned in the same e-mail. To create another alert for another set of search terms, click Save and then Create New Alert.

Clicking on a search term that has been added will run a search for that term.

If you'd like to transcode clips created from search alerts automatically, use the Workflows feature. 
Note: Clips that are Shared automatically using this option will expire after 14 days.


TV Guide Search

TV Guide search alerts will search future program guide data each time the program guide is updated for upcoming recordings that match your search terms.


Selecting TV Guide Search under Alert Type will expose the additional option below:

Auto Schedule Guide Search Results

When this option is enabled, a one-time recording will be created for each new search result.

By default, auto-scheduled guide search results will be placed at the bottom of the priority list. To place them at the top, select the Auto Schedule with Highest Priority option.

See also