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Home > Using SnapStream: the Web Interface > Admin > Settings > E-mail


This page includes settings for E-mail Alerts, including search alerts and warning alerts.

Note: The storage hardware on your system may also offer e-mail alerts, which are NOT configured through this menu. Please contact SnapStream support for more information.


The settings on this page are as follows:

E-mail Notification Server Settings

  • Use SnapStream.Net E-mail Service: If this box is checked, Warning e-mails (see below) and TV Alerts will be sent using a default mail server on SnapStream.Net. By default,  SnapStream cloud share e-mails are sent using the SnapStream.Net e-mail service.
  • E-mail Server Host: This is the address of the SMTP server on the local intranet. Enterprise TV will use this server to send its notification emails. You should be able to obtain this address from your mail administrator or IT department.
  • Port: Most e-mail servers use port 25. If your server uses a different port, enter it here.
  • Enable SSL: If your e-mail server supports SSL, you may enable it using this setting. This can be useful if your SMTP server requires a user name and password. (See below)
  • Start TLS: Enable this option if your mail server uses Transport Layer Security.

E-mail Login Information 

  • If your SMTP Server requires a user name and password, click On. 
  • Enter your credentials in the fields that appear.

Global E-mail Notifications

  • When this option is set to On, all outgoing e-mail will use the specified From address.


Confirmation E-mail Notification Settings

  • When this option is set to On, Sharing a clip will send an email to the user who shared the clip to confirm that the share was successful.

Warning E-mail Notification Settings

  • Warning E-mail Notifications: If this box is checked, Enterprise TV will dispatch an e-mail when it encounters warnings or errors.
  • Warning E-mail From: Warning notification emails will be sent with this address in the From field.
  • Warning E-mail To: Warning notification emails will be sent to this address. Separate multiple addresses with commas.

Support E-mail Notification Settings

  • Support E-mail To: To address for any support tickets submitted through the Submit Ticket link.
  • Support E-mail From: From address for any support tickets submitted through this link.


See also