The Social page allows you to review and manage posts to social media such as Twitter and Facebook.

 

• Items can be sorted by Date, Username or Scheduled Time. 
• All Queued and All Posted show all of the items that the current user has permission to see. 
• My Queued and My Posted show only the items submitted by the current user.

Queued Items

Queued items are prepared for upload by SnapStream, but have not uploaded yet:

The following information is listed for any queued items:

• Username: the SnapStream user who submitted the item
• Text: the text of the post
• Type: Screenshot, video, GIF (Twitter only) or text
• Date submitted: the date on which the item was put into the queue

 

Click on any item to review it.

 

The following options will be available for any queued items:

• Tweet: Post to Twitter.
• Post: Post to Facebook.
• Edit: Change the text of the post or schedule it for a particular time.
• Delete: Delete queued post or tweet.

Editing a Queued Item

  

When editing an item, the following options are available:

• The account from which the item will be posted (only accounts with permission are visible)
• A schedule for the post to go up later automatically
• Any links contained in the post
• The text of the post

 

Posted Items

 

Click on any item to view it as posted. 

The following information is listed for any posted items:

• Username: the SnapStream user who submitted the item.
• Text: the text of the post.
• Type: Screenshot, video, GIF (Twitter only) or text.
• Cross-post button: Allows a post to Twitter to be posted to Facebook or vice versa. 
• Date submitted: The date on which the item was posted.
• Engagement: For Twitter, this will includes Retweets and Likes. For Facebook, this will include Likes, Comments, Shares, and Views (video only). For YouTube, this will include the number of thumbs-up and thumbs-down votes, as well as Comments and Views.

To view detailed engagement statistics for Facebook posts, click the Insights button ( )

Reposting                                                                                        
                   
                    
If you want to post the same media to the same social network, use the Crosspost Icon for that network.



Notes

• In order to see a particular item, you must have permission to view it on the platform to which it was posted. For example, if a GIF was posted to a protected Twitter account, and you aren't logged in to Twitter, you won't be able to see the post.
• The Posted Items view lists only posts from the SnapStream interface, not all posts made to the accounts shown.
• Not all items can be cross-posted. If the cross-post button does not appear for a particular item, that means that type of post is not supported on the other platform (for example, GIFs on Facebook.)